SMS Privacy Policy

This SMS Privacy Policy explains how 10ex.dev ("10ex," "we," "us," or "our") collects, uses, and protects information in connection with our text messaging program (the "Messaging Program"). It supplements our general Privacy Policy. By opting in to receive text messages from 10ex.dev, you agree to the practices described here.

Information We Collect

When you opt in to the Messaging Program, we collect your mobile phone number, your name if you provide it, and the contents of the messages you exchange with us. We also collect delivery metadata such as timestamps and message status so we can operate the program reliably.

How We Use Your Information

We use your mobile number and message history to deliver the messages you requested, respond to your inquiries, provide customer care, and send follow-ups related to services or content you asked for. We do not use your mobile number for unrelated advertising.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in our general Privacy Policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.

We share message data only with the service providers that transmit messages on our behalf (for example, our telecommunications carrier and messaging platform), and only as required to deliver the Messaging Program. These providers are not permitted to use your information for their own marketing.

Message Frequency, Rates, and Opt-Out

Message frequency varies based on your interaction with us. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any message from us. After you opt out, you will receive one final message confirming your opt-out, and no further messages will be sent. Reply HELP for help, or contact us at team@10ex.dev.

Data Retention and Security

We retain message records only as long as needed to operate the Messaging Program, provide the services you requested, and meet our legal obligations. We protect this information with reasonable administrative and technical safeguards.

Contact Us

Questions about this policy or the Messaging Program can be sent to team@10ex.dev.